MailScanner uses various criteria to determine if email should be considered "spam". Based on those crteria it scores the email as not spam or 2 levels of spam depending on the score. If MailScanner finds an email crosses a certaion threshhold score it rewrites the subject line add notation in {}.
MailScanner by default will not delete, filter or forward SPAM out of ones inbox. All SPAM is delivered to the inbox and is labeled as one of the following:
SPAM scores of 5-9 = {Spam?}The settings above are default and can be adjusted on a per domain basis.
SPAM scores of 10+ = {Definitely Spam?}
Once the email has been identified as SPAM you can configure one of 4 different options. 3 options are listed within the MailScanner Configuration section of your cPanel account and are as follows:
1) Deliver – This is the default and will deliver email to the inbox as noted above.
2) Delete – Deletes the email permanently.
3) Forward to – This option allows you to forward all spam for every email account under the domain to a default spam@domain.com email address. You would need to create an email account called spam@domain.com in cPanel in order to login and retrieve any emails that are SPAM or mistakenly marked as SPAM.
Option 4 would be to filter out emails that are marked as SPAM to a specified folder. To do so you would need to log into cPanel account -> User Level Filtering -> Select ‘Manage Filters’ for the specified email account. From here you would click on ‘Create a New Filter’ -> Enter a name for the filter -> Under ‘Rules’ select ‘Subject’ in the drop down menu, then select ‘matches regex’, in the blank box below enter in the following:
^\{Spam\?\}|^\{Definitely Spam\?\}Then for actions you may set ‘Deliver to folder’ then browse to the folder you wish to direct the SPAM emails to.
